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JET MARONDERA RE-LAUNCH

26 March 2018

WHY THE REVAMP NOW?

New Year!!! New Beginnings!! New Look!!! World class shopping experience is what we strive for as a brand. Jet Marondera  unveiled its new look on 28 March 2018 bringing exciting and enjoyable shopping experience to customers. The store sits on 200m2 and the refurbishment is a power statement - ushering a unique Jet fashion footprint. It is our special way to enhance instore shopping experience and to improve our operations as a brand. We speak customer service fluently as we believe in reliving an image of value and utility in the mind of customers.  

 

BRANCH HISTORY

Jet opened doors in the quiet town of Marondera in November 2011, adding a unique and affordable fashion style and sense. The branch is located 70km away from Harare along Pine Street, in the Marondera CBD. The store is near the bus and commuter omnibus ranks, making it easy to access and it caters for all types of customers serving approximately 100 customers per day. Jet stores caters to the whole family through our segmented inhouse brand portfolio. With well-known household brand names such as Massumi, J Classics, Network, Enzo, Jet Baby, Toddler, Boy and Girl, we have the perfect outfit for your family needs all available at an affordable price.

For ease of payment to our customer, we offer various financial services products to cater for different customer needs. From our 6 months to pay, deposit free account to the NoSlip product that caters to the informal market. Lay-by option is also available at 25% deposit and the balance paid over 3 months.

We have a wide array of payment options instore from Ecocash, cash, bank transfers and swiping facilities, bringing continued convenience to our customers.

 

BRANCH MANAGER PROFILE

The Branch is managed by Theresa Makeche, who has worked for the Edgars Group for over 12 years. We had the opportunity to speak to Theresa briefly and find out what will make the Marondera branch tick.

Theresa MakecheWhat is your full name?

Theresa Makeche

What was your first job at Edgars Stores Limited?

 Customer Service Assistant (2005)

How long have you been branch manager for Jet?

12 years.

What is your staff compliment including contracts and casuals?

On average 4

What motivates you as you do your job?

Happy & satisfied customers motivate me to strive for better service delivery. Teamwork is the only drive to achieve that. Tinofarira vatengi vedu, siyabathanda abathengi bethu. We love our customers.

What is the most fulfilling aspect of your job

 Working with a vibrant team who are results oriented.

How do you balance your family and work?

 Happiness and Openness with family. When I am at work I maximise on the tasks at hand, and when I’m home I concentrate on my family.

Typical day:

A day where I follow the same working routine. I enjoy doing new tasks at work, job enlargement and job rotation, and getting more challenging tasks

In your own words what will make your branch the best in the Jet chain in Zimbabwe?

 My team and I are driven by our motto – Born to do it, Yes I can! We believe in team work and being proactive.

 

The Jet brand was launched in Zimbabwe in 2011, rebranding from Express Stores.  With the pioneer store being at corner Speke Avenue and First Street in Harare. Jet stores have spread nationwide and the retail chain has 25 branches in all major towns and cities across Zimbabwe including Zvishavane, Gokwe, Kadoma, Chinhoyi, Karoi and Gwanda amongst other towns.

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