Validity of Loyalty Points

1. Edgars and Jet Zimbabwe reserve the right to purge points on any Thank U Account that has been inactive (i.e. no points earned or redeemed) for a period of 12 (twelve) consecutive months.
2. All Thank U Points earned but not redeemed within 36 (thirty six) months will be subject to automatic expiry.
3. Points attached to a lost or damaged card can be transferred to your new card provided they have been spent (due to theft or any other means) prior to reporting the lost/damaged card and obtaining a new card, replacement card. This can be done in-store at the Customer Services counter in participating stores.
4. Points earned for transactions where goods are later returned will be deducted from your points balance on your Thank U Rewards Account.
5. Egdars and Jet Zimbabwe, at their sole discretion, may choose to boost your points for a limited period from time to time. Any extra points not used within the time limit will be removed from your balance at the end of the promotion.
6. Points balances on deliquent or accounts in arrears will not be available for redemption or to spend until such time as the account arrears have been settled in full.
7. You mau cancel your membership of the programme at any time at any Service counts. When exiting the programme you will forfeit any points already earned but not yet redeemed.
8. Upon death of a Member, written notification must be provided to Edgars and Jet Zimbabwe, upon receipt of which the account will be closed and the points forfeited. This can be done at the Customer Services counter in-store.